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FAQ

Answers for your journey

Can't find the answer? Call or message us: the dispatcher answers 24/7.

Booking

How do I book a seat?

Fill in the booking request on the website or call us. The dispatcher confirms your seat by phone or on Viber, WhatsApp or Telegram.

Can I change the date or cancel my booking?

Let the dispatcher know as early as you can, by phone or on Viber, WhatsApp or Telegram. They will tell you your options.

How much is a ticket?

Tickets to Hungary start at €80, and to Italy and Austria at €100. A return ticket costs €20 less than two one-way tickets.

Luggage

How much luggage is included?

30 kg per passenger. Each extra kilogram costs €1.

Read more in the travel guide

I have large or unusual luggage. What should I do?

Tell the dispatcher what you are bringing when you book, so there is room for it.

Children

What discount do children get?

Children under 8 pay €20 less than an adult each way, on every route.

What documents do children need?

Every child needs their own passport. If a child is not travelling with both parents, ask the dispatcher which other documents are needed.

Read more in the travel guide

Documents

What documents do I need to travel?

A valid passport. Citizens of the Republic of Moldova with a biometric passport enter the European Union without a visa, and Romanian citizens can also travel with their identity card. Entry rules can change, so check them before you leave.

Read more in the travel guide

The journey

Where does the coach leave from in Chișinău?

Boarding: Chișinău railway station. The coach leaves every Friday; you see the exact time when you choose your trip.

Can you drop me off at my address?

In Italy and Austria, yes: we can drop you at your address. The dispatcher confirms the cost.

Can I travel with a pet?

Ask the dispatcher before you book: they will tell you whether it is possible and on what terms.

What is on board?

Air conditioning, Wi-Fi, a toilet and 220 V sockets.

Questions? Ask us any time.

Call us or message us on Viber, WhatsApp or Telegram. The dispatcher can help with your booking, your luggage or anything else about your trip.

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